SuiteSuccess is engineered to solve unique retail industry challenges that have historically limited a company’s ability to grow, scale, and adapt to change. It’s the transformative combination of the ORACLE NetSuite unified suite, 20 years of industry leading practices, a new customer engagement model, and business optimisation methods, into a unified cloud solution.
NetSuite took a holistic approach to the problem and productised domain knowledge, leading practices, KPIs and an agile approach to product adoption. The benefits of this are faster time to value, increased business efficiency, flexibility and greater customer success.
BM Online uses NetSuite’s SuiteSuccess for Retail’s approach to technology and business transformation to achieve the best outcomes for your retail business, mapped in five steps. It is designed to first remediate or fix the major technology platform issues then to build on that platform in subsequent steps in a continuous process toward marketplace disruption. It is continuous because NetSuite and its customers must also keep pace with emerging technology and customer trends.
We recognise that every business is unique and that one size does not fit all, in retailer nor in technology. Our team works to identify your business needs and priorities because everyone has a different starting point, business model and ambition.
The stairway acts as a guide for process. However, our team works with you collaboratively to adapt the SuiteSuccess stairway to your specific needs to ensure you have the modules you need now and can adopt more and customise solutions, as your business requires.
