About BM Online

BM Online is a dedicated NetSuite Solution Provider with offices in Melbourne, Victoria, Australia.
With over 27 years experience in implementing business software systems we can ensure you get the most out of NetSuite.

Who we are?

In 2009 BM Online made the decision to sell and implement True Cloud ERP technology being NetSuite. Only focusing on NetSuite has enabled us to gain significant IP in NetSuite whilst building a committed sales and consulting team to service our clients. BM Online has also developed  add-ons through its partner company True Cloud Solutions. These add-ons include TCS POS for NetSuite and TCS SmartFreight connector for NetSuite. These add-ons have provided significant benefits to many of our clients. Our commitment moving forward is to stay a “one product shop”. We believe selling and implementing multiple ERP solutions can only dilute your knowledge and the value you can then provide to your clients. 


Why choose BM Online?

Our personalized business approach means that your questions are answered based on your business needs. Our sales team consists of experienced business analysts with CPA qualifications who not only know NetSuite inside and out, but will learn your business as well. It’s not about selling – it’s about keeping you up to date. Whether it be assistance with upgrades or training on new features we can help you stay on top of what’s new with NetSuite, all while keeping your business needs in mind.

The advantage of purchasing through a NetSuite Solution Provider is the added value. Not only do we offer a great product, but there also the opportunity to customize it as you want. The result: more proficient and a better representation of your business. We offer NetSuite assistance, NetSuite support and NetSuite training mostly in Melbourne, Victoria, Australia.

Why should you use BM Online for NetSuite sales, implementation and ongoing support? Read our ten reasons why us below.


You’ll get a business software solution you’ll be happy with

With over 27 years experience in the IT business and 580 plus installations, we’ve seen just about every IT business situation. And if your situation is different we have a team that will find a solution you’ll be happy with.


FIXED PRICE implementation based on defined outcomes

This gives you the peace of mind that you know what you are going to pay and not worrying about going over budget. Any variation outside the defined outcomes is clearly defined with written approval from you.


Our guarantee to you

Your solution will be delivered with minimum disruption and maximum value because our implementations are on time AND on a budget using our unique 10 Step BM Online Diagnostic and Implementation Process for NetSuite.


You’ll fully understand what you are buying, its value and how it works

Because we don’t use IT jargon. We talk in language you can fully understand, and we check and listen to see if you do understand. We ask questions and really listen to you so we don’t miss anything and that you will be genuinely happy with your solution.


You’ll get the most out of your NetSuite

(even if you’ve purchased your NetSuite elsewhere) because we have been called many times to enhance and implement for NetSuite users who have purchased their software elsewhere.


We visit you on site

The best way to maximize your team with the NetSuite solution is to have our experienced consultants perform a combination of onsite and offsite services during the implementation. Solving your business issues on site helps us to implement solutions quickly and more effectively, whilst bring the benefits of remote support for tasks that do not require a personal touch.


We know multiple business software products

This gives us a balance view of the business software products available in the market place, so we can point you in the right direction if we do not think we have the right solution for you.


Accounting, CPA or CA qualified consultants and sales executives

You would not want an unregistered/unqualified builder building your dream home. Our consultants and sales executives have top qualifications to get the job done.


Our focus is helping Small Business

We specialize in looking after companies from 10 – 100 employees, which means we understand the demands of small business and your business software needs.


We are friendly and easy to do business with

This approach enables us to be flexible to your needs. Every business is different in their needs and goals and we want to help you get there in the most efficient and quickest way possible.