NetSuite

NetSuite create great software. BM Online implement great ERP software solutions using NetSuite.

NetSuite. Where Business is Going

The #1 Cloud ERP / Financials Software Suite.

Full-featured business software including accounting, CRM, inventory, and ecommerce—all in a single system. Real-time visibility across your entire business operation. Cloud computing infrastructure dramatically lowers maintenance and license fees. Real-time dashboards for all your key employees. Anywhere, anytime access to the information you need. Deep industry solutions for: software companies, wholesalers / distributors, manufacturers, e-tailers, ecommerce companies and service companies.

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Key Benefits

  • Accelerates the order-to cash process by 50%+
  • Slashes the financial close by 50% with real-time reporting
  • Strengthens procurement with approvals and vendor management
  • Enriches employee management through self-service
  • Drives decision making with personalised dashboards
  • Increases accountability and compliance with strong traceability
  • Reduces IT costs and delivers automated ERP system upgrades
  • Advances productivity with anytime, anywhere access

NetSuite’s cloud financial management solution is used by thousands of organisations to manage their accounting requirements This ERP accounting software accelerates your financial close, provides robustexpense management, offers streamlined and auditable revenue management and ensuresinstant visibility into the financial performance of your entire organisation.

NetSuite accounting software seamlessly integrates with all NetSuite order management, inventory, ecommerce and CRM functions to streamline core business processes, such as quote-to-cash, enabling everyone to work from a single source of sales, finance and customer data.

NetSuite supply chain management software offers a complete set of inventory management, manufacturing and purchasing capabilities that helps move inventory to the right place, at the right time, at the right cost.

Gain an in-depth, real-time view into key supplier, inventory and shop floor performance indicators. Self-service capabilities for partners, vendors and customers improve collaboration throughout the entire supply chain. With NetSuite, you’ll be able to better manage inventory levels and costs—and better meet fulfillment expectations, improving customer service.

Purchasing cycles are often time-consuming and inefficient, especially when requests for goods and services have to be processed manually using a combination of phone calls, emails, paper catalogs and faxes. NetSuite procurement software helps purchasing departments streamline the procure-to-pay process and realise savings with centralised requisition management, intelligent purchasing approval workflow, and simpler purchase ordering.

NetSuite optimises your order-to-cash process by removing manual bottlenecks and errors and creating a smooth transition from sales quote to approved order, successful order to fulfilment, and invoicing to payment. NetSuite’s order and billing management system functionalities integrate your sales, finance and fulfilment departments—refining quote accuracy, reducing billing errors, bolstering revenue recognition processes and driving fulfilment accuracy and efficiency.

Many businesses struggle with order fulfilment challenges posed by multiple channels, increasing order volumes and rising shipping costs. NetSuite order fulfilment software provides a seamless quote-to-order, processing-to-fulfilment solution—with complete centralisation of customer, order, invoice and shipping information—helping you eliminate manual re-entry and dramatically eliminate fulfilment errors.

NetSuite automates shipping processes by integrating with leading shipping carriers (i.e., FedEx and UPS®) and partner integration with Australia Post. You’ll have access to up-to-date shipping rates, increasing efficiency, lowering your order fulfilment processing costs and adding revenue to your bottom line.

NetSuite create great software. BM Online implement great CRM software solutions using NetSuite.

NetSuite Customer Relationship Management (CRM) software is the only cloud system that provides a real-time 360-degree view of your customer. NetSuite CRM software delivers a seamless flow of information across the whole customer lifecycle from lead through to opportunity, sales order, fulfilment, renewal, upsell, cross-sell, and support, all in one complete cloud CRM system.

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In addition to traditional CRM software functions like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.

Key Benefits

  • Gain clear visibility into sales, services and marketing performance
  • Streamlines quote-to-order processes
  • Improves productivity with a 360-degree view of your customers
  • Increases sales performance through forecasting, upsell and commission management
  • Increases customer service productivity and lowers case resolution times
  • Manage multinational sales and services organisations

NetSuite’s cloud Sales Force Automation (SFA) software automates your entire sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfilment, and sales commission. With NetSuite SFA software, your sales team can focus on closing more deals and deepen customer relationships.

Unlike other solutions, NetSuite’s sales force automation software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With role-based dashboards, sales reps and managers gain real-time insights into sales pipeline and performance to better sell, upsell, drive renewals, and properly set customer expectations.

Sales forecasting can often be an unknown to your management team, but NetSuite CRM+ takes the surprise out of forecasts with real-time sales data, comprehensive visibility into opportunities, and a robust set of forecasting tools. Probability-based sales forecasting allows weighted measurement of pending opportunities, quotes and orders, with the capability to make essential adjustments as deals progress.

NetSuite CRM+ also delivers a system of checks and balances that triangulates the sales forecast into one simple dashboard view.

Key Benefits

  • Increase sales predictability with real-time sales forecasting software.
  • Fine-tune forecast accuracy by developing forecast categories and entering a sales range for each open deal.
  • Overcome inaccurate sales process probability logic, sales rep sandbagging, using “mood ring” forecast
  • Get true sales forecast visibility—not just pipeline—with iunified order management.

NetSuite’s integrated web based customer relationship management (CRM software) gives you a 360-degree view of customers assisting you to increase customer satisfaction, entice new customers and decrease service costs.

Only NetSuite’s CRM software gives everyone that interacts with the customer—sales, support, service, and fulfilment—access to comprehensive, key customer information in real time enabling them to improve support to your customers while driving upsell and cross-sell.

Planning and executing the right marketing programs is a critical first step in building a robust sales pipeline. Where most companies fall short today is in making that vital alignment between marketing campaigns and sales execution.

NetSuite’s powerful marketing automation software is a complete marketing solution, allowing you to effectively target, build, execute and measure the success of marketing campaigns and take the complexity out of lead qualification and conversion.

NetSuite’s marketing automation software lets you track and measure a prospect’s activity, nurture leads through the pipeline and ensure that highly qualified leads are passed to sales as soon as they meet your pre-defined criteria.

NetSuite Campaign Management allows marketers to easily plan, create and keep track of highly targeted marketing campaigns in a single application. Effectively plan and execute your campaigns based on deep customer insights including demographics, purchase trends, response patterns and support histories. With NetSuite campaign management, you can continually fine-tune your campaigns to maximise ROI with ability to track results in real time.

Key Benefits

  • Quickly and easily create marketing campaigns—including email, direct mail, events and comprehensive multi-channel campaigns—in one cloud-based application.
  • Improve marketing performance by tracking and analysing marketing campaign statistics and ROI from start to finish.
  • Segment your data to deliver the right message of your products and services to the right prospect at the right time. Drive sales impact by categorisng and assessing the number of interactions required to move a qualified lead through your sales process.
  • Create quick campaigns through templates.

NetSuite CRM Web to Lead Forms enables you to increase the flow of new sales leads and accelerate lead to opportunity conversion by creating web forms which automatically integrate with NetSuite CRM in real time. As soon as your prospect submits a form, the lead details and other critical information routes immediately to the right sales person to start the follow-up process, and eliminate any possible lead leakage. Your sales team gets leads instantly and gains access to detailed intelligence in real time to help them quickly respond.

Key Benefits

  • Save time by capturing leads from your web site and populate CRM automatically in real time.
  • Simplify lead distribution by assigning captured marketing leads to the right sales representatives with a powerful routing engine.
  • Help your sales team quickly respond to leads by providing detailed information, increasing conversion efficiency.
  • Increase sales productivity with detailed analysis of interactions, including phone calls, automatically generated follow-up tasks, meetings and notes.

NetSuite Partner Relationship Management CRM (PRM) delivers real-time data flow that improves visibility, enhances collaboration between you and your partners and creates a conduit between partners and your company.

NetSuite provides full control over every aspect of the partner-focused sales and marketing process, including shared marketing campaigns, lead management, sales forecasting, pipeline control, order processing, and partner commissions and royalties.

NetSuite CRM mobile solution supports a range of mobile devices (Apple iPhone, iPad, Android and Windows Phones), allowing everyone in your organisation to get immediate access to the information they need on the go, whether it’s the latest metrics, calendar and meetings or customer information. And, because NetSuite is cloud-based, you can improve business productivity by empowering your staff with mobility to log in anytime, anywhere.

In addition, you have the flexibility to personalise mobile applications to your unique business needs using the SuiteCloud development platform. Complementary mobile solutions from SuiteCloud Developer Network partners enable you to extend mobile features in such areas as field service, sales and warehousing—regardless of the mobile platform your organisation uses.

NetSuite create great software. BM Online implement great eCommerce solutions using NetSuite.

NetSuite eCommerce provides the tools to drive growth in your eCommerce channel and streamline and automate your business operations.

NetSuite’s eCommerce solution gives you a single integrated business application to help you reach more potential customers, sell more products, efficiently and accurately fulfill orders, and drive customer satisfaction across multiple websites, channels and international regions.ecommerce

Key Benefits

  • Scale your business with a single, integrated business application that ties your business together across eCommerce, marketing, order management, inventory and accounting
  • Merge your online and brick-and-mortar channels with a single system that manages your entire business in real time
  • Deploy websites quickly and easily with NetSuite’s powerful site hosting and content management capabilities
  • Manage one or more webstores and conduct commerce in different countries, languages , currencies and channels
  • Gain a complete real-time view of your website activity, customer shopping activity and more
  • Win more customers by building a webstore that gives them a full-featured, intuitive, “Amazon.com-like” experience
  • Track the effectiveness of your marketing programs and create automated cross-sell and up-sell recommendations
  • Improve customer satisfaction and expedite order processing with NetSuite’s extensive order and inventory management capabilities
  • Serve your customers better by providing them with complete self-service.

Web Site Hosting and Content Management

Get a dynamic, database-driven website fully hosted by NetSuite, or improve your current site with NetSuite’s website content management and building features. NetSuite even enables you to manage multiple websites and to display sites in different languages.

Webstore and Shopping Cart

Create a full-featured webstore that provides customers with an intuitive online shopping experience. NetSuite makes it easier for customers to do business with you by supporting a wide range of payment methods, including credits cards, PayPal Checkout, Google Checkout and more. Do business across multiple currencies, webstores and channels (such as eBay). Allow your customers and partners to track their orders easily through self-service portals.

Order Management

NetSuite drives your business efficiency by streamlining the complete order-to-ship process. From ordering and billing, inventory management through to shipping and fulfillment, NetSuite enables you to get your products to your customers quickly, efficiently and accurately. With NetSuite, you’ll maximize your organization’s productivity and customer satisfaction.

Customer Self Service

Deliver 24/7 global customer self-service to maximise customer satisfaction and drive down costs. With NetSuite, your customers can log in and view orders along with shipping status, as well as request returns, repeat past orders, view quotes and make payments. Integrated customer support functionality enables customers to submit support issues to you, and view every support response.

Web Marketing

NetSuite eCommerce has built-in marketing functionality to help you attract new customers and retain existing ones, thus increasing your revenue. Promotional URLs, coupons and cross-selling are just a few of the tools you can use to maximize the effectiveness of your marketing programs.

B2B eCommerce

NetSuite eCommerce provides the process, product, pricing, and billing capabilities needed for business-to-business (B2B) eCommerce transactions and relationships. In addition to the ability to host and build high-quality websites, online forms and web stores, NetSuite streamlines processes across your business.

B2C eCommerce

Get everything you need to build traffic to your website, and convert and retain customers. Maximize your reach with powerful search engine optimization (SEO), analytics and email marketing. Drive conversion with product, pricing, promotion and payment management, and even easily sell through channels such as eBay. Retain customers with customer self-service. Increase both efficiency and customer satisfaction by completely integrating every step, from order to fulfillment, with NetSuite.

eCommerce Analytics

NetSuite eCommerce analytics provides you with a complete real-time view of your website activity, customer shopping activity and more. You get built-in site analytics and reporting features that enable one-to-one and aggregate analysis of visitors’ browsing and shopping habits, and the performance of your online marketing efforts. Your executive team can even monitor eCommerce performance together with broader financial and operational business measures.