This course is meant for administrators and customer service managers.
Course Content and Objectives
By the end of the training session, participants should be able to:
- Set up and manage support preferences
- Describe the standard support process
- Create online case forms
- Perform end-user tasks associated with the above processes
We offer the NetSuite for Support course both on site and remotely. The training usually lasts four hours, though the exact duration of training is determined by the level of the class and your particular your needs.